1. Earning Coins
Eligible confirmed purchases earn 0.5 Coin for every ₹100 of qualifying paid order value after redemption. Shipping, platform fees, taxes, cancelled items, refunded items, and excluded promotions may not earn Coins where that exclusion is shown before purchase.
Coins remain pending until the order is confirmed. Coins earned on a cancelled, refunded, reversed, fraudulent, or returned transaction may be removed from the account.
2. Using Coins
One Coin equals ₹1 of eligible value on SabkaPc. Available redemption limits, eligible products, minimum order values, and promotion combinations will be shown at checkout before Coins are applied.
Coins are linked to the customer account, are not transferable, carry no interest, and cannot be withdrawn or sold for cash. They are intended only for purchases on SabkaPc.
3. Coins offered for refunds
For an approved cancellation, return, or refund, SabkaPc may offer account credit in Coins because it can become available faster than bank processing. The customer may decline that offer and request an eligible monetary refund instead.
Coins used as optional refund credit will be identified separately from promotional earned Coins in the account record once the wallet feature supports that distinction.
4. Corrections and programme changes
We may correct Coins credited through calculation error, duplicate credit, misuse, or a reversed transaction. We may change or discontinue future earning and redemption rules with reasonable notice, but will not silently reduce a confirmed refund obligation or already-completed transaction.
No expiry applies unless an expiry date is clearly disclosed when the Coins are credited and is permitted by applicable law.
5. Contact and escalation
Start every order, delivery, replacement, cancellation, or privacy request through SabkaPc at contact@sabkapc.com, +91 97690 53991, or +91 75069 11510. Please include your order number and the email or phone used for the order.
SabkaPc is your coordination point and will work with the relevant fulfilment, courier, distributor, manufacturer, or service team as the issue requires.
Need help interpreting a policy?
Contact SabkaPc before ordering or returning a product. We can explain the process for your specific item without changing rights that apply under law.
Contact support